You may view the exploded frame detail and purchase replacement parts for your frame below. To verify you have the correct frame, please make sure your serial number has the same first 7 characters listed below.
TransAM Screw for Sliding Dropout (M8x18L) P/N: 01.24.93.1704
4
All Available
$1.50
You may view the torque specs for your frame below. To verify you have the correct frame, please make sure your serial number has the same first 7 characters listed below.
SERIAL NUMBERS: TBC1716xxx, TBC1717xxx,
REF #
DESCRIPTION / PART #
TORQUE / NOTES
4
TransAM Screw for Sliding Dropout (M8x18L)
15nm (Apply Blue Loctite)
FRONT TRAVEL:
150mm
WHEEL SIZE:
29" F&R
SIZES:
SM, MD, LG, XL
FRAME MATERIAL:
Chromoly Steel, 4130
FORK AXLE TO CROWN:
574mm (Includes Headset)
FORK OFFSET:
44mm
HEADSET (TOP):
ZS44
HEADSET (BOTTOM):
EC44
BB SHELL:
73mm BSA Thread
CHAINLINE:
52-55mm
REAR BRAKE MOUNT:
160mm IS, Max Rotor Size 223mm
DERAILLEUR HANGER:
SRAM UDH (T-Type Direct Mount)
REAR AXLE:
Transition Axle For UDH, 12mm x 148mm Spacing
ISCG TABS:
ISCG05
SEATPOST DIAMETER:
30.9mm
SEAT CLAMP:
34.9mm
MAX SEATPOST INSERTION:
Small 250mm | Medium 280mm | Large 320mm | X-Large 350mm
MAX CHAINRING SIZE:
34T Single Ring
MAX TIRE SIZE:
29 x 2.5
WARRANTY POLICY
At Transition Bikes, we take pride in the quality of our products. Our frames are manufactured to withstand the rigors and abuse modern mountain bike trails can dish out. That said, anything can break given just the right amount of time, wear, or misfortune. Everyone here at Transition Bikes is committed to keeping you riding and we realize every warranty and or crash replacement situation is unique. You have our guarantee that we will do our best to make sure we keep you riding while limiting any downtime.
The TransAm, released in 2023 is covered for life against manufacturing defects. This policy applies to original owners only. Transition Bikes will repair or replace any original purchaser's individual frame parts or complete frame at our discretion.
If you did not purchase the bike directly from us, you must register your frame on our site with your serial number and provide proof of purchase to qualify for a warranty. In the event of an issue with your frame, Transition Bikes will determine whether it qualifies as a ‘Warranty Issue’ or is covered under our ‘Crash Replacement Policy’ (see below for details).
In the event that you have to send back all or part of your frame under warranty, you are responsible for the shipping costs to get it to us, and we will pay the return shipping.
*Our warranty policy does not cover:
Any labor costs associated to the warranty claim.
Modifications from stock configuration.
Normal wear-and-tear damage.
Paint damage caused by the removal of protective tapes or adhesives.
CRASH REPLACEMENT
In addition to our warranty, all Transition Bikes frames are covered for life under our “Crash Replacement Policy” to the original or second hand owner. If for any reason you should find yourself with a damaged frame, you may send us the broken frame section, and we will replace it for the best possible price we can, assuming we have the replacement part available. If we do not have the piece available, we will attempt to work out a crash replacement price on a replacement frame set. The customer is responsible for all shipping costs to get the frame to and from Transition Bikes.
WE GET IT, PEOPLE WHO RIDE OUR BIKES RIDE HARD
Above is our official stance, since to some degree these things need to be spelled out. But our entire philosophy is based around being a rider-owned company, and we take that seriously. We're well aware that not every circumstance can be accounted for, and not every case falls neatly into one of the above categories. We look at every warranty and crash replacement case with a fresh lens and treat every situation in the manner in which we would expect it to be handled. Our goal is to leave no rider who supports us without support in return.
WARRANTY/CRASH REPLACEMENT CLAIM FORM
To submit a Warranty/Crash Replacement Claim within the United States or Canada, you must have an account with us. To sign in to your existing account or create a new account, follow this link. Once you are signed in, click on Warranty Claims to submit a claim.
Our International Distributors handle warranty cases outside the United States and Canada. Please contact your region's distributor to get a claim started.
If you have any other questions regarding our warranty or crash replacement policies, please email us at warranty@transitionbikes.com or call us by phone, at (360) 230-8596.
DON'T BE A STRANGER, STAY CONNECTED
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