Transition Bikes Return Policy
You may return item(s) by your preferred shipping method or in the Transition Bikes Factory Store.
Transition Bikes will accept returns or exchanges on unused, undamaged merchandise for a period of 30 days from the date of purchase. To arrange a return or exchange, please email firstname.lastname@example.org.
RETURNING BY SHIPPING
Please contact Transition Bikes customer service to request a return authorization number before shipping your items back to Transition Bikes. Send in your item(s) using your preferred shipping method. You are responsible for return shipping and handling charges. Your return will be processed within 10-14 business days.
RETURNING AT TRANSITION BIKES FACTORY STORE
Simply bring the item(s) you'd like to return to the Transition Bikes Factory Store along with your receipt and original form of payment. Any salesperson can assist you with your return.
Please contact Transition Bikes customer service to request an exchange.
All refunds will be credited to your original form of payment or a Transition Bikes Account Credit. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at current price on a Transition Bikes Account Credit.