Click on the "BUY REPLACEMENT PARTS" button below to view the exploded frame detail and purchase replacement parts for your frame. To verify you have the correct frame, please make sure your serial number has the same first 7 characters listed below.
SERIAL NUMBERS: TBC3026xxx, TBC3027xxx, TBC3028xxx,
SERIAL NUMBERS: TBC3029xxx, TBC3030xxx,
You may view the torque specs for your frame below. To verify you have the correct frame, please make sure your serial number has the same first 7 characters listed below.
SERIAL NUMBERS: TBC3026xxx, TBC3027xxx, TBC3028xxx,
SERIAL NUMBERS: TBC3029xxx, TBC3030xxx,
Can I run a coil shock on this bike?
Yes. This bike is designed to work with both air and coil shocks. We know there are a lot of great shock options outside of what we spec, but we have worked extremely hard to develop the tune in our supplied shocks. We believe they perform as good as anything else available in the aftermarket options.
Transition Bikes is not responsible for any damage to a frame caused by a shock that we do not spec. To verify shock fitment please email us at info@transitionbikes.com
Can I run a fork with a different amount of travel?
Yes. Running 10mm more or less travel than stock is okay. Any more than 10mm in either direction can negatively affect the handling.
Can I run a fork with more offset?
Yes, but this bike is built with SBG technology, which utilizes an offset in the range of 42-44mm. Running a fork with more or less offset would be taking away from the SBG technology package.
Can I try a bike before I buy?
We offer three ways to demo a bike. If you find yourself in Bellingham, you can follow this link to schedule a demo through the Outpost. If you live somewhere else, you can follow this link to see what shops currently have demo bikes available. And finally, you can view our events page, located here to see which upcoming demo events we'll be participating in.
Do you offer financing?
We provide easy and affordable financing through our partner, Bread, so you can pay for your purchase over time.
Does the Smuggler frame fit a water bottle?
The small Smuggler Alloy is compatible with a top tube mounted Fidlock bottle only. All other Alloy sizes and all Carbon sizes will fit regular sized bottles.
How do I find tracking for my shipment?
If you have not received an email confirming your tracking number, you can find it by going to your "Order History" once logged in. There you'll see the invoice number, date shipped, shipping carrier, and tracking info, if available. You'll be able to click on the tracking info and be re-directed to the shipping carrier's website. See below for an example.
How will my bike show up, how much assembly is required?
If you order directly from us you can watch this video to see how the bike will arrive to you. There is very little assembly required. If you order it through one of our local dealers, then the bike will come assembled and ready to ride.
I want to run a coil shock, do you have a spring rate recommendation?
We do not have a spring rate chart or recommendation for this model. Please reach out to the shock manufacturer or use the spring rate calculator here.
What is the warranty policy for this model?
This frameset is covered for life against manufacturing defects for the original owner and comes with a lifetime crash replacement policy. You can read more about our warranty and crash replacement policy on our Support Page.
What size do I need?
Looking for a little giddy-up in your life, but not sure what size you need? Take a look at our human specific sizing guide located here.
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TRANSITION HQ
5090 Samish Way
Bellingham, WA 98229 USA
(360) 366-4960
info@transitionbikes.com
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